A supplier of mine sent me something from Turkey 9 days ago to The Netherlands.The shipment time took one day to The Netherlands a country that's as small as Delaware.With modern facilities and logistics . it is now one week later the goods (one envelope) hasn't arrived and DHL didn't even bother to send one communication until today because I told the shipper to contact and push them.Now got my first communication not even a explication sorry we had x delay because of x reason NOTHING ...but wastes worse is I got this notice saying they would come and its nearly 3 pm and guess what DHL hasn't arrived yet and they com to this area only in the mornings.... Thumbs down for this pathetic service....next time by regular express mail which is half of the time half of the cost and comes certified with tracking online.