Just adding another 1 star review to the enormous pile. I hope businesses start taking the hint and using other companies to deliver their goods. DHL always - without fail - claims that they attempted delivery but "recipient was not home". Funnily enough every single time I receive this text I am literally sitting at home (as I work from home ...). They can never be trusted to bother to deliver on time, or even attempt delivery, really. Chat is no help either - they take forever to respond with rehearsed replies. Trust me, complaints get you nowhere. Today I was connected to "Alex" on chat and when I explained my issue, they literally just left the conversation with no response, LOL. Great customer service, guys.