They gave a delivery time of 1045 to 1145 so I waited. Having received a notification that they have not been able to gain access to the property they took it back to the depot!!! So the message if you’re not in we’ll try to deliver to a neighbour…is a total lie, and when they said they had tried I was actually sat in my living room with a full view of my open ungated driveway and of course no one came into the street at all, this has been checked with cctv cameras at the relevant time! So what’s the truth DHL? Lies and more lies. What is the point? If your driver forgot to load it on the van just say so instead of stealing my day off!! Still not received the parcel so I will not be using you again.