Waiting for a delivery, get an email to say it's been delivered only it hasn't. Phone the 'customer service line, 22 minutes before they answer and they tell me the package 'was delivered to a porch with a brown door' (I don't have a brown door). They then lie to me, telling me they would sort it and get back to me, only nothing happened. So I contact the company who sent the package, they contact 'customer service' and are told the driver will collect the package from wrong address and deliver to me at the correct address. That didn't happen. DHL have lowered customer service to a new level of utter hopelessness! Boycotted for life!