This is the second time I got stuck having to use DHL to ship something from overseas, it arrive today in a plain cardboard box with a sticker that said “DHL repackaged” it’s a new Sony PlayStation 5 Pulse headset and the manual is missing the wires are missing the USB dongle that makes it function is missing and the headset appears that it was wet at one time and it’s completely unusable. I waited three weeks for this Christmas gift to come and it was brand new “In Original Box” when shipped ! DHL is the worst shipper in the world (in my opinion) and should just go out of business right now and save everybody a whole bunch of headaches, yes I will include photographs !