Very disappointing delivery and customer service!
I have paid extra for the express delivery as I needed the packages to arrive at a certain time for an event, and they have only delivered half of my shipment and sent the other half to the wrong place. I sent them both together and the delivery address was the same.
Their customer service consists of an automated online chat with no option to speak with a real person who has the capacity to actually resolve any issues.
Why are you so incapable and incompetent DHL????
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