worst delivery service ever. couple of my packages are delayed. after their estimated delivery date have past I wrote them an email to ask for assistance. their reason for delay is because of the high volume of shipments and there is no EDD available! i mean isn't high volume of shipment good for their business? how is it a surprise? isn't moving stuffs is what they're supposedly good at? I just don't understand their business guarantee of getting your packages before the holidays and then screw up in the process - fundamental criteria of a scam! If you have other options, stay away from DHL. Otherwise put a review because technically that's the only thing you can do when you've already paid for their service.