Please don't use this company. They do not respect pick up times and then when you call CS, they casually give you a new pick up time for 2 hours later. Quite apart from no apology, the reason given was "weather". The rain today hardly constitued "weather" and now the sun is shining. Extraordinary. May I also add that, a text message to say there was a problem with the pick up is the bare minimum one would expect if they indeed had any intention of picking up my parcel.
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