I'm gonna have to say, while I’ve had pleasant experiences using DHL whilst living elsewhere, DHL MALAYSIA is TERRIBLE. This is probably the second time my parcel had been confiscated by customs (both times through DHL!). I have purchased regularly from abroad (makeup, skincare, clothes etc), always using other couriers like FedEX, LWE, Royal Mail, etc and NOT ONE has had this issue like with DHL. DHL seems to have a tendency to say the pharmacy department has confiscated my order and then does nothing about it. If you’re in Malaysia and you want to buy things from international sites, DO NOT USE DHL. Even when they release your parcels, the tax bill is always a lot higher than other couriers.
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