Avoid like a plague. I requested a collection & delivery service to move out from my current apartment. They gave me a notice in the morning that they'll come between 11 to 12. Nobody arrived even after 14pm.
I checked the situation online which said delayed. But when I called, the lady said the driver arrived at 14pm. And probably he won't be able to come and collect the parcels the same day. I decided to cancel the service and called them again. The different lady answered the phone sayiing the driver came at 11am. liers. I am living in a room facing the street so I can see if someone ever comes. What I can say is, they hire unreliable drivers, got broken systems, and dreadful management service. i hope nothing goes wrong at least with the refund process.