Never using this garbage service again.
An "express" item was held between Poland and Dubai with ZERO communication that it was due to my MISSING SURNAME. I had to jump through hoops just to contact the correct customer service representative for them to add my surname to the order. ONLY THEN WILL IT TAKE ANOTHER 48 HOURS TO RELEASE IT, AND BECAUSE IT'S WEEKEND, THE HOURS ONLY START COUNTING FROM MONDAY.
0 out of 10.
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