I waited all day for a package that was noted on their tracking website out for delivery with the courier at 9:30 am. I was sent a text message it would arrive to me between 2:30 and 4:30. That time came and went. Then an update saying by the end of day which would have been 9 pm.. That time came and went. Now it's telling me: "StatusShipment is on hold: Monday, March 18, 2024 at 10:18 PM" I am not understanding why my package was not delivered as promised especially since DHL.driver had it driving around with it? I.even called DHL twice and was told it would arrive today March 18 by the close of the day. It's very upsetting because she wasted my time and day putting me on a false waiting period. When the tracking all the way up to 9 pm.showed it was coming. The Morris DHL office needs an overhaul...There seems to be no accountability with their employees. Why would a driver drive around all day with my package and not deliver it to me. This is unacceptable. And we know a package shipped from overseas is not cheap. Hopefully tomorrow my package shows up.