Horror show. My daughter had been in a terrible motorbike accident and Id sent her a simple few items, organic shampoo, cream, vit e oil for scars..the response is clearly from a corrupt bunch of thieves. I declared £50 for items, then they insisted the postage fees, £40.95 be added ON TOP..driving my declaration, £50..up to £90..then insisting postage must be added on top and that I was dishonest and pay an additional £125 ?? made NO SENSE. demanded i describe what type of glass the tiny glass bottle of vit e is, insisiting shampoo is not toiletries.. i sent them links from the dictionary..they never had any intention of delivering any package. Just thieving them for them selves.