First & last time I will be using DHL! I had 4 package’s being delivered by this company first package got delivered to the wrong address. When I was finally able to reach a human customer service they were able to provide me where my package was at & thank god by neighbors we’re kind and returned my package. I had to change all packages to be delivered to a service point so I wouldn’t have to go thru this again. 3rd package was scheduled to be delivered by a certain day and didn’t receive it until the day after & I supposably had paid for the faster shipping. 4th package was showing the my package had been out for delivery for over 24hours when I called and the automated machine was saying that my package was indeed delivered. When I called customer service the person was telling me that my package was not delivered yet and I just had to wait. I ended up showing up to the service point where my package was suppose to get delivered and my package was there!!!!!!!