DHL is horrible. They stated that my address did not exist. I assure you that the post office can find it, UPS can find it, and FedEx can find it, and even Santa Claus can find it. Just not DHL. And when I finally got through to customer service I said why didn't the driver call. I was given a run around about how the driver's cell phone is personal. Then why didn't he call his office and have them call me. Or Google the address and look for a picture. There has got to be a better way to shop with UK merchants and have my purchases sent to the US. It is 2024 for goodness sakes.