Look at the audacity to ask what went wrong when you rate 1star! Everything with dhl is wrong yes their existence itself is wrong. Pathetic service.. overseas package status shows delivered but not handed over to the addressee. Simply shows delivered at service area & location. The super intelligents in any of their offices are not aware of anything. Just having a name won't help..even local delivery boys are more efficient. Don't trust them...go for others...any damn courier would be definitely better than this