Be extremely cautious when using DHL for parcel shipments. Hidden in their terms and conditions is essentially their right to lose your parcel without providing a clear explanation and offering minimal compensation. It's baffling how a company can handle a £1000 package in a bright yellow 20kg box, then misplace it with no trace. The only 'proof' of delivery is an obscure name typed out, with no explanation of where the parcel actually went.
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