DHL is the worst! They say there was no one home when they tried to deliver package twice when I was home waiting for the package! And the website is even worse. It never provided the correct information. The customer service rep have no clue what's happening and provides the wrong information. I was told I need to pay $125.00 for the package to be received. I am not sure how this company survives. This will be the last time I will be using this company.