I would give 0 stars to this company if I could. This place is so awful it absolutely blows my mind. I had a package that was sent out over a month ago for a person’s birthday that was filled with homemade goods, cards, and a birthday gift that took me a lot of time and effort to find. Ended up getting put on hold for weeks saying it needed extra info. After at least 15 calls, 4 emails, and asking to find out what info was needed, they never got back to me and only told me what was needed when the package was already sent back as a return. It also had went off the grid too. Now my person will never receive their birthday gift before their move and I’m going to have to discard almost everything inside as it may be no longer good to even keep. Dhl should be ashamed to call themselves a company . I’ll never do business with this company for as long as I breathe.