The package was scheduled for delivery today, and it has been in their possession since Sunday. I understand that Monday was a holiday, but considering the package is only 20 miles away, I expected it to arrive on time. I contacted customer service, but they are currently in a national meeting and advised me to call back in an hour. My experience with DHL's delivery and customer service has been very disappointing; I believe they should be banned from operating in the United States.
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