Awful company.
Way bill - 6304974756
Send a parcel from the UK to the USA with 2-day delivery.
The parcel was delivered to the destination on the 8th day. DHL is blaming the 24-hour delay on the US customs (that also without a shred of evidence) and is not ready to take responsibility for the remaining 5-day delay from their side. No sense of calculation.
Customer service reps are like auto answering machines, just repeating the same answers.
There is no complaint procedure for DHL.
Never will I use them again
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