WORST COMPANY IVE DEALT WITH TO DATE! The worst delivery company I have ever used and it will be the last time too. Okay so long story short I bought a pair of shoes from the US to ship to the UK, now i was aware that I had to pay a the customs and duty tax before I am able to receive the product, however I was not aware of the price and how I can pay, as DHL had attempted to deliver my parcel once and I was not home. When a company is going to deliver your product you would Persume that everything is done and completed. However this was not the case. I re arrenged the delivery for a time slot of 8 am - 1pm and he turns up At 2 o’clock. The driver comes to my door with my parcel in one hand and two peices of wet destroyed peice of paper demanding that before he gives me my parcel I need to pay him £90.00. I said what for he said I think it’s for taxes so even he wasn’t sure and I said who knows then and he said I don’t know. Anyway I said can I pay by card and he said no cash only. I said hold up you come to my house with my parcel demanding a fee of £90 and I can only pay by cash. I said can you call them and check and his response was that he is just a driver and he don’t know who to call. So I didn’t pay it and he left with my parcel and he said if you want you can call them and discuss it there on the phone. The same day I called them on a number that you will be charged 7p per min too and the conclusion I came to is that it’s not there responsibility and it’s mine i either pay the fee or they will ship my item Back. Now I also stated that when any delivery comapany is scheduled to deliver anything they would inform you of any charges before hand and not on the day of the delivery. I had to drive 30min to one of the depots to Collect my parcel there and when I got there the women was about to give someone else’s parcel! If I didn’t Even though I showed them my UK Drivers licence. The conclusion that I’ve come to is that they are a very unprofessional company who don’t know what the he’ll is going on. So please please avoide them At all costs!!!