Bought an iPad for a present for Mothers Day last week. I received a text from DHL at 0858 hours Friday 29th March 2019 stating that the parcel would be delivered later that day between 1356-1456 hours. As I was working until 1500 hours I tried phoning to request delivery slightly later from 1515 hours onwards but was eventually passed into a voicemail which I couldn't speak to! I then emailed DHL explaining the situation again! I never received a reply to this email and assumed all was in order. I returned to my home address at 1500 hours to find a card through the letterbox stating that they had called at 1452 hours and that the parcel would now be delivered on Monday 1st April 2019(a day after Mothers Day!!) I then emailed them again stating that I would collect the parcel from the depot in Perth(around 25 miles away) as I did not wish to stay in waiting for it to be delivered on my one day off. My mobile number was written in the email for a swift response. I then received another email stating that the parcel would be delivered on the Monday-unbelievable! There was no word back from DHL until they emailed me at 1210 hours Monday 1at April 2019 apologising stating that they were"terribly sorry" and that they would "message the service centre for an explanation so the mistake does not happen again" This message was received AFTER I had travelled the 25 miles to Perth to pick up the parcel for my wife!! To date I have received no further contact from DHL A pity I could not have put NO stars in the review box