DO NOT USE THIS COMPANY - THEY DO NOT HONOUR THEIR SHIPPING TIMES. Phoned and asked customer service when a package would be delivered, shipped from Phoenix to Toronto. I was told if you use Express it is overnight. Based on this assurance shipped the package at a cost of $58.00. It got picked up in time but then sat in Cincinnati for a day and didn't get delivered until 1 day later. I complained, and was offered a $50.00 refund, but when it came time to get the actual $ - GUESS WHAT they refused the claim. DO NOT USE THIS COMPANY. If there is an alternative, even if it is more, take it. Also be aware that if you ship across borders, they charge brokerage fees, even if it's Express where FEDEX & UPS include it in their express shipments. How reputable is a company that promises you a refund and then when you press for it, renege on the offer.