I didn't choose DHL as my delivery provider, the Company I purchased from(euro car parts) use them. All other couriers I use have good tracking systems in place where you can see where your driver is and how long until your package arrives. However, DHL have none of this technology, they state that your package will arrive by the end of the day (really helpful) I have wasted a days holiday waiting for my delivery, which is a replacement Car Battery. Not to mention missing the slot at my local Garage to have it fitted. Looks like I will waste another days holiday tomorrow as I won't have my Car to get to work. Terrible Courier service and backward information service provided.