Text at 10am of delivery at 1pm, missed the delivery due being away with limited phone access, second txt saying delivery next day with times, I organised for my daughter to be home. No delivery and no explanation as to where the parcel was, 4 days later they randomly deliver it to a parcel shop half an hour away, and claim that this had been requested and that’s why the second delivery never happened, this is lies. I have tried twice on line and 3 times by phone to get a code for collection, they claim to have sent the code, nothing received by me either by text or email. It’s just lie after lie. I would avoid buying from anyone who uses DHL