DHL are not working well with our parcel, our parcel needed to be here in London at August 12 and is 19 and the parcel still everywhere, they sent our parcel from Colombia, to Panama, Madrid, Germany, Stansted airport Uk, at the end they said that our parcel is in CLEARANCE PROCESING COMPLETE AT LONDON -HEATHROW - UK. I call many times and they said that the parcel is out from his hands because de Gaverment is take it action and they don't know when I goona get my parcel, I really feel very frustrating because the package contains important medicines for my husband he has 10 days without medication. I think that DHL needs to explain wy they sent my parcel to many countryes but they don't give us any explanation.