DRIVER IS A LIAR Received a message this morning saying: The below followed by an email, this is a complete lie I have been in all day watching tv in my front room, I have Ring Video Doorbell to prove no one came, and no card left, lying waste of time company. Your shipment PM7675735 is estimated for collection by DHL Parcel UK between 15:41 - 16:41. Then I get an email 17:28 saying WE STOPPED BY Unfortunately, nobody was home to collect your parcel. Our DHL Parcel driver attempted to collect your parcel at 17:28 today, but unfortunately you were away. ABSOLUTE LIARS This is the response from DHL. Me Absolute joke, waited in all day, just got email saying we missed you been in my front room for last 3 hours. No ones been, I have ring video door bell to prove it. Pleas send driver back call me 07769754500. DHL Hi Stephen, please confirm the shipment number and full delivery address so we can help you with this. Thanks, Dawn. Me I have asked you to call me if your not willing to do that I will post a further update on all your social media sites. you have my number. DHL Hi Stephen, so that we may assist you, please can you provide us with the shipment number and delivery address, we need to be able to check that the item is being delivered by DHL Parcel UK. Thanks, Tracy B Me FOA:MISS BERNICE DAVOR Consignment Number: APARTMENT 1421 FABRICK SQPUaArcReEl: 1 LOMBARD STREET B12 0AD BIRMINGHAM WEST MIDLANDS B12 0AD Weight: Telephone: Ref: Alt Ref: AB120A31385670111593001 31385670111593 1 10 KG 07402822468 PM7675735 PM_6385593_7675735 10/10/2019 50 BIRMINGHAM Parcelmonkey Ltd (D900522/SO53 3TG) CFWD NXT * GLASS FISH TANK HANDLE W/CARE DHL Hi Stephen, I can see you have managed to get through to our customer service team via phone, they have let the driver know to re-attempted the delivery today. Please confirm once received? Thanks, Emily Me You are so behind on this matter it beggars belief. Absolutely useless customer service, The parcel was picked up Friday which if you’d checked you would be able to see, after me wasting 1.5 days waiting in and both myself and the recipient chasing your useless teams. I never got through to anyone and haven’t spoken to anyone from DHL. The recipient has. Please close this as you are clearly not able to investigate this matter and provide me with an explanation to why the driver lied.