This company must be employing ex SAS stealth delivery men because they texted me to say they had tried to deliver a parcel but managed to evade the driveway CCTV and the video doorbell. Obviously parcel delivery was not attempted but all you get off the call centre is the delivery was attempted. I'm going to pick the parcel up from the depot and contacting the sender to request their money back as DHL did not fulfil the promised contract. An absolute shambles of a firm but I have to add all delivery companies are on a path to the lowest possible contender. Its a shame I cannot pick negative stars :-) as this utter shower of **** would have got minus 5*