Dhl policy is to phone ahead of a delivery to see if the recipient answers. If there is no answer the parcel is put down as an attempted delivery with nobody at home. This saves the courier the drive, time, and cost. Unfortunately this is no help to those customers with poor mobile phone signal or who are working at the time and can net accept a call. A very poor service and many upset customers waiting at home for a parcel to be delivered and can’t understand how they have supposed to have missed the delivery, when in fact no attempt was ever made. Shame on you Dhl.