TERRIBLE SERVICE AND COMMS. They delivered my package to the wrong address and accepted a signature (or themselves signed) for my package using my name. The package was clearly marked with my correct name and address, two closes away. Their tracking stated that the package had been delivered and signed for. Yes, but to the completely wrong address and by someone who wasn't the correct recipient. Only by going round the doors did I managed to track down my package. When I complained and asked for an explanation, I was given an case number which was completely useless as, despite contacting them on a number of occasions to chase up a response, and quoting the case number, all I received back was a statement that the package had been delivered and signed for, completely ignoring my complaint in which I detailed that the package had been delivered to the wrong address and signed for someone who clearly wasn't the correct recipient. All my subsequent message to DHL have been ignored.