Dropped a parcel this morning to be delivered next working day (as advertised in their website) and I just found out it will be collected tomorrow to be delivered Friday. Besides, found costumer service pretty unhelpful after waiting on the line for almost 1 hour to talk to a member of the staff. I would not recommend to anyone, it would have been quicker if I sent through Royal Mail. PS I gave 1 star however system will not accept it, but it is way below that