Beware, 4 months after reporting an issue with the product, where I feel it may effect the long term life of the product, and Ive given up with their after sales service! Still waiting. Their response was always, waiting on Andy the original installer to come back to them OR its with our team!! I finally gave them a deadline, of which they failed to respond. Realistically how long does it take a person to check their calendar and slot in an inspection!! Then out of the blue nearly 5 months later, got a system generated text booking date from the installer, to come between Xmas and NY, now thats is really inconvenient. However I agreed, but them it was cancelled and another date made during that period, and the day before that also was cancelled, with no future date booked. Original install was August 2024 and nothing resolved. Not forgetting to mention I was negotiating size/colour when there was an advertised offer of extra height for free, of which I indicated I would take up, but by the time all the details were finalised, they failed to honour the free deal as the order confirmation was only a couple of days after the offer ended, even though we were deciding size/colour during this period. I was hesitant to be dealing with a website only and not a person, and now I wish I never went down this process.