I was concerned about my order at FE after I saw a number of reviews that said "scam", however I had a great experience getting progressive eyeglasses from them. Note that it took about a month, but honestly, that's not much longer than it takes to get glasses locally right now, and I live in a city. They responded to my requests for info, and most importantly, these lenses seem much better than any I've gotten locally for the same money. Ultimately, I saved hundreds, and for glasses that are the same ore better than glasses I'd have gotten locally, and it was great not having to go into one (of many) insurance company money laundering optical boutiques around here.