Do not order from these liars. After many emails regarding my order they wrote this. 2018-12-20 14:01:52 Fashion Eyewear Hello, Thank you for your email. We apologise for any inconvenience caused. We have managed to source a frame from the manufacturer under warranty so we will have the eyewear here mid towards the end of next week. Once received, we will dispatch the order to you as a matter of urgency. We apologise once again for the delay. Kind Regards, Diana Customer Service Fashioneyewear.co.uk. Today Jan 7, 2019 I received this email Dear Customer, I am sorry you were unhappy with your experience. We have passed on your order details to the accounts department to process your refund. All refunds are processed within 5-7 working days We are sorry we were unable to assist you with your purchase on this occasion but look forward to hearing from you again. Kind Regards, Customer Service