customer service is a disgrace ordered glasses had to wait on order that was ok advised on back order .From then on down hill "like tennis ball on Everest" 3 different people telling me different things ordered substitute glasses waiting on my original order they were sent out incorrect prescription then i had to send back then they wee sent out the second time incorrect and i had to return again seriously how much inconvenience and time it has taken me to try and get a pair of glasses ,it has been a really poor customer experience from the moment i decided to use this company