I am (now was) an affectionate customer of Gap from Italy. I placed an order at the beginning of January 2021 and it clearly stated FREE RETURN. Only 5 items out of many didn't fit so I asked for a free return label. The customer service people kept on asking to hold the package until Brexit shipping issues are solved. I have been in contact with them for the last two months and the problems are not solved yet. If I want to get rid of the big box I should pay an expensive return while they stated free return! This is false! I am very disappointed with the online shopping at GAP.eu :(