I purchased three hoodies for a girl for over $57 on August 13th. I was told that the package would be shipped online through UPS on Sunday, Monday and then by Tuesday the package was noted to have a claimed filed by the sender which is Gap. And I called the customer service number and I contacted Gap Outlet on Facebook. I was told to wait until the 24th of August and to call on the 25th even though UPS had the package shipped from Tennessee by the 18th and it never moved or was updated since the 18th. By the 21st, UPS noted to file a claim and that it was just not available to be delivered. That's odd. But, Gap Outlet refused to pay me a full refund for the $5 shipping. So, I got $52 instead of $57+ for a refund. I would add photos