JMD
Yet another example of poor dealings with customers over faulty goods. In summary (as the complaints procedure has been prolonged): 1. 2 suede panels of a TUX red pouffe tore spontaneously 13 months after purchase 2. Habitat was contacted in good faith 3. Consumer law was quoted at us (of which we were aware and acknowledge) 4. We were informed to obtain an independent report (at our expense) We decided that further expense, time and inconvenience was not warranted. We have had a year's use of a pouffe at the cost of £146.25!! and received a poor customer service.
4 years ago
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Habitat has a 1.8 average rating from 73 reviews
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