We ordered an Askem 3 seater sofa about 18 months ago. The sofa has sunk so much in this time, and the cushions compressed that it is really uncomfortable to sit in. Habitat sent someone to look at the sofa but they said it was fair wear and tear. It seems ridiculous that a sofa will last less than 18 months before being practically unusable. The website states their should be straps under the cushions to prevent sag but they are not there so I think the sofa is faulty. I have contacted habitat to dispute but no response.
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