Awful experience to say the least.
Orderd a tripod lamp ,when the shade arrived the box was open and the packaging was just awful ,well what was there of it .the shade had creased and was all mangled. So i asked the driver straight away to take it back .the base then comes 5 days later ,luckily that was alright but now i have no.shade and just cant get hold of anyone .left messages on twitter and fb but nothing at all back .im thinking of contacting my bank to recall the money .
Will never buy with them again.