I returned an item to Habitat via Hermes and had no further communication. The process of returning was quite an ordeal in itself. I have sent several tweets, e-mailed and telephoned as the lines are now open, only to be disconnected. I went through Resolver not long ago today and got an immediate response however they have never received my returned item. I will most defintely never again buy from Habitat even if I am absolutely sure I will not need to return. Bitterly disappointed.
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