After 25 years with Halifax I was turned down for a credit card.I had my mortgage with them never missing a payment never having a problem going overdrawn and my credit score excellent on there app. When I asked why they said if the machine says no that is that. I asked to speak to a manager and was told the machine says no there is nothing than can do.What happened to loyalty I have savings (not with Halifax) so no repayment problems.Went next door and changed A/C and got credit card straight away with Santander so what happened to Loyalty