I’m 75 years of age with poor health I’ve complex medical conditions I’m with Halifax since 1988 Had a mortgage now fully paid off never a default The bank got a lot of interest from this mortgage I have two current accounts with Halifax too and a credit card I’m a retired deputy principal in the South of Ireland I have an occupational pension of €3200 per month guaranteed for life This income is not considered by Halifax ,,,no reason given yet I paid my mortgage from my Southern income for years Recently in fact last year I used my clarity card for an emergency to upgrade my central heating system I had £4000 credit limit on the card Two months ago I paid off the card in full Next think I had a letter in the post word processed no signature that my credit limit was decreased to £600 I plan a trip to Egypt ,,🇪🇬 can I book my flight with this card NO NO Why the flights greater I requested they consider a request to restore the limit or even half I had three useless phone calls ,,no resolution I was so frustrated I told the teller Mam I’ve a simple way to resolve this wee request She said What I replied I’ll use my scissors I owe nothing fully paid up They are closing high street banks daily No customer service I don’t get into argy bargy I simple walk away You don’t like Tesco Bread move to Asda A disgusted loyal customer