Belfast branch is a disaster..queue up ,get name taken,queue up,wait,try to get help ..told I could do it on line ..which I will Never do...apparently Halifax want a total online presence by 2030..Never do they consider those who own the money they are managing! Staff look harrasssed (which they are) and unhappy with the situation...waiting for 45 minutes is totally unacceptable...I KNOW I could set up online banking and don't need to be told this at every visit!! Sort this mess out !!.I note more security staff there..maybe to control very dissatisfied customers! Also 2 machines to take in cheques and payments and only 1 cash out machine....rubbish!!@@