They Deserve ZERO Stars. On 1-28-20, we reserved a full-size Susuki Grand Vitara for 10 days in Iceland in June, 2020 for $856.19 through Holiday Cars with Green Motion as the auto provider. Covid forced cancellation, but Holiday Cars refused to issue a refund, and gave us a voucher only. On 4-24-21, when we knew we'd be able to travel to Iceland by June, we made a reservation for the same car, same lease time and place, but Holiday Cars switched us to the provider FairCar for an Intermediate (regular Vitara) and charged us $1059.63. They kept our cash for ONE YEAR and then charged us more for a smaller vehicle. We tried multiple times to modify the reservation to get a less expensive vehicle, which their website said WERE available, but Holiday Cars told us that there were none available. When we arrived at the pickup spot in Reykjavik, they offered a car with 217,000 kilometers on the odometer. We asked for a different vehicle, and were given a Suzuki Vitara with 180,000 kilometers on it. We prayed every day that it wouldn't die on us as we drove the Ring Road around Iceland. Had we known ahead of time how appalling their customer service and professionalism are, and their devious bait-and-switch methods, we would NEVER have rented a vehicle from them. Be smarter than we were. Rent from a legitimate car rental agency instead.