Holidaycars Reviews

1.10 Rating 10 Reviews
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About Holidaycars: is a broker in global carefree car rentals. As a partner of Avis, Hertz, Europcar, Budget, Alamo and 600 more suppliers, it has a network of more than 17.000 destinations in 125 countries. Its unique search engine for rental cars enables customers to compare the offers based on rates, conditions and locations. Availability is updated daily, so the car types and rates shown actually match what the customers ultimately pay for. Furthermore, offers a NoRisk Warranty, covering Personal Liability in the event of damage, theft, fire, vandalism or accident, even for windows and mirrors. Whether your web visitors need a rental car for a weekend breakaway close to home, a week in Spain or a month in the United States, always offer the right choice!

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01800 408 5370



P.O.Box 111916

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Anonymous  // 01/01/2019
This is an awful company. DO NOT USE.
Holiday cars are basically an agency or broker enabling you to hire a car with several companies. Sounds good right? They advertise ‘free amendments’ – amazing. Except, that is not what happens…
In order to amend your booking, you must cancel your previous one, then make a new booking. Ok, sounds fair enough, except you must pay for the new booking, and wait 21 days for a refund for your first booking. During Covid19 my flights were changed 3 times by the airplane operator, which meant three bookings through Holiday cars, totalling just over £900 (for 1 week car hire), eventually when I complained I was able to get a refund on the two ‘amended’ bookings.
However, when I was finally stumped by quarantine restrictions and unable to travel, I was hit with a 25% administration fee for cancelling the car hire. £90 to Holiday Cars. More fool me for using this company. I hope you read this review and use any other company by Holiday Cars. Terrible experience, terrible customer service, terrible communication. Please don’t use this company, for your own sake.
Posted 4 months ago
Poor level of customer service. Unwillingness to support & listen to customers. All round poor experience.
Posted 1 year ago
İ had a nightmare holiday because of them. I rented a car and paid the amount before I went on holiday. On the pick up day they wanted me to pay surcharge which was over £250 and also other charges. I didn't have enough money on the card. Obviously I offered them cash because I was late to my meeting but they still didn't accept it. That was ridiculous experience.
Posted 1 year ago
Be aware that not all the charges are obvious. I was given an invoice on picking up the car with the price I was expecting to pay. My credit card charge was over £50 more as 22% VAT was included as a local charge. I was never given a final invoice (although HolidayCars stated that I could request one later). Their website states that taxes and fees are included, but the countries VAT (which apparently varies in Italy) is counted as a local charge.
Posted 2 years ago
Really bad experience. I loose money. No added value of this company. My whole experience here
Posted 2 years ago
They immediately cancelled my reservation because they were "unable to confirm with the supplier". So far, not awful but not impressed either. 3 days later, they charged my card for the full amount AFTER cancelling. 17 days down the road and I still don't have the refund they promised in 5-8 days. This is at best inexcusably sloppy and at worst a complete scam.
Posted 3 years ago
Booked a car and paid a deposit giving my correct age 81.No car at Bristol as cut off age was 80 .No refund of deposit .Reply to emergency Dutch.I do not recommend this company
Posted 3 years ago
Holiday Cars are happy to take money, but not happy to make a reservation with a car rental company in the place you choose. Or respond to any emails when trying to rectify their mistake!
Posted 4 years ago
My experience is recent and very negative. I have reserved the car and also prepaid the recommended insurance and cancellation warranty. As I Olbia Airport, the rental company denied having to do with Holidayscars, saying they are just an outsider and there are no obbligations, that the purchased insurance was only a warranty for the deposit of additional € 1.200. In all I needed 1.670€ available on my credit card. The scarry side is that this deposit will warrant any kind of damage to the car. Besides, the contract called flex, foreseen the full fuel prepaid, which by the way is further surcharged with operational expenses and VAT, resulting into 3 times as much the actual cost of a full tank. The rental company required either the deposit above or to buy a new insurance. All in all it cost me 820€ for 2 weeks - outrageous. But most outrageous was the juggle and the scorn, not least the pressure of the rental company. Never ever will address Holidayscars. The terms & conditions are no way out to claim your money back.
Posted 4 years ago
Used this company once. Will NEVER use them again. They promise a great deal, but they don't follow through. Booked a car with them; showed up and car wasn't even confirmed with the rental agency. They took the money without even confirming the rental. Very difficult to communicate with (could only use e-mail); they are a foreign company based in the UK: Try making that phone call from Seattle! The ONLY nice thing I can say is instead of it taking 5-8 business days to get my money back it only took 3, but, by then, it was to late.....They are an independent company that farms out for cars, they don't have the car--even though they give you a great deal. It may take them days to find it at the rate they quote for you (which they take your money right away). In my case they didn't and they didn't inform me AT ALL that they didn't secure the car. Again, stay away and stick with KNOWN drive/.,.Larry
Posted 5 years ago
Holidaycars is rated 1.10 based on 10 reviews