Holidaycars Reviews

1.0 Rating 40 Reviews
0 %
of reviewers recommend Holidaycars
1.0
Based on 40 reviews
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About Holidaycars:

HolidayCars.com is a broker in global carefree car rentals. As a partner of Avis, Hertz, Europcar, Budget, Alamo and 600 more suppliers, it has a network of more than 17.000 destinations in 125 countries. Its unique search engine for rental cars enables customers to compare the offers based on rates, conditions and locations. Availability is updated daily, so the car types and rates shown actually match what the customers ultimately pay for. Furthermore, HolidayCars.com offers a NoRisk Warranty, covering Personal Liability in the event of damage, theft, fire, vandalism or accident, even for windows and mirrors. Whether your web visitors need a rental car for a weekend breakaway close to home, a week in Spain or a month in the United States, HolidayCars.com always offer the right choice!

Visit Website

Phone:

01800 408 5370

Email:

aftersales@holidaycars.com

Location:

P.O.Box 111916
Naples Florida
34108

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Holidaycars 1 star review on 25th May 2023
David
Holidaycars 1 star review on 13th July 2022
Dery Andrade
Holidaycars 1 star review on 13th July 2022
Dery Andrade
Anonymous
Anonymous  // 01/01/2019
Very poor experience - booked with them and through NEXTCAR in FLORIDA. Arrived only to find multiple clients arguing with the employees. I found out why, HOLIDAYCARS/NEXTCAR force you to buy daily insurance or they won't rent to you. They state that your insurance is not accepted by the company and they force you to take it which increased my costs by 30% for the rental. Dirty business tactics to make money... DO NOT RENT FROM THEM.
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Posted 1 week ago
If you want to get charged for extra Unneeded and Unwanted fees, this is the place to go... You are sure to get screwed. NEVER AGAIN, STAY AWAY FROM THIS UNHETICAL car leasing company.
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Posted 2 weeks ago
Very bad service. I wanted to cancel and a refund but they won’t do it. In the end I paid 230€ and no car!!!! Scammers!!!
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Posted 4 months ago
This company is total scam, you pay in full and don’t receive a car! Then you get the worst and rudest emails saying it was my fault not reading the terms, my appointment to collect car was at 12pm, the wording being vague is this before or after? Does not say…, and I gave them my flight number which arrived at 14.30 so assumed it would be passed to the rental company. The flight was not late, but the car rental company wouldn’t even wait two hours for the booking past 12pm even though I had a repaid for two weeks rental! Disgusting scam. Dodgy wording around their website and do little to help people rent cars!! After 3 emails they told me they would no longer respond to my complaint, I basically spend £150 on 3 emails with this company and no car! You’re better off renting from the airport as they will give you an actually car, and cancun airport has similar cheap prices if you shop around different desks. AVOID THIS COMPANY
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Posted 4 months ago
It’s a scam they wanted a 3600 dollar deposit for my rental which made no sense. Plus they wanted me to buy the extra insurance which cost more than my rental !!!!!! DONT BOOK WITH THEM SCAM !
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Posted 5 months ago
Avoid at all costs Used this site to rent a car in Romania. It is smoke and mirrors with this company. The excess is absolutely a rip off (Eur 2200 for a normal SUV)and even if you buy the extra cover, the voucher doesn't cover what you were told on the front page. They are crooks! Use at your peril.
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Posted 6 months ago
We tried to contact them from the airport for pickup. No one answered the phone. They listed their shuttle busses as Yellow in colour between T 1 to T 3 which is a long stretch. They said there was a tower but that was behind so never saw it. There are hundred of vehicles coming and going it is hard to spot a white shuttle bus amongst hundreds. Eventually they came charged us for being late We’re rude unprofessional. We were truly disgusted with their behaviour. We left without taking a hired car We went by train
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Posted 6 months ago
Avoid holidaycars at all costs. Don't be fooled by low prices - they are a scam and will steal your money. Go with any other recognisable rental directly even if it costs you more. The terms and conditions of your rental with holidaycars are designed to make it highly likely that no car will be provided: if your flight lands 59 mins late then your booking is void without a refund.
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Posted 8 months ago
Booked a car through holiday cars paid for what I thought was extra insurance, so no deposit needed to be taken. Balance of £162.00 to pay. Had to pay £364.00 not impressed at all.
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Posted 9 months ago
I would like to express my deep disappointment with Holiday Cars.com regarding a recent incident. My brother travelled from the UK to Cape Town and made a payment for the car. He then cancelled the booking and was assured that a refund would be given. However, now Holiday Cars.com is refusing to refund us, leaving us feeling frustrated and dissatisfied with their service. We hope that Holiday Cars.com takes immediate action to address this issue and provide a resolution.
Holidaycars 1 star review on 25th May 2023
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Posted 10 months ago
I booked a car with this company. At the Hertz Checkin in Rome, I was told that my Credit Card was not accepted, so they could not give me the car (Polestar) that i have booked. Buuuuut.... If I was going to take the Fiat 500L and paying more, almost 50 euros more per day...they would accept my card. Hilarious. HolidayCars was not picking the phone the all day on sunday...the all day I have been left without any support from holidaycars and they didn't react at all. After my complaint, they told me that I do not have right for the refund. Even If I have used the same credit card, during the all process, payed with the same credit card, and showed at the desk, that I have mpre then enough on my account, they did't even wanted to try. They just wanted to give be the worster car for more money. Do not consider Holiday cars as a car rental. the service is horrible and you are left alone against any incovinience with agency. Additionaly...The polestar was rented with 50% discount...but at the airport they didnt have any. maybe that's why they wanted to give me the Fiat 500L.
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Posted 10 months ago
HolidayCars.com is a brooker and they pass the contract to Kelly by Europcar, i arrived 26 min late after 20h at Geneva airport desk decided they wil cancel the rental and i will be reimbursed it never happens they tell you that they need 21-28 days to respond but b... they just try to gain time, no customer service NEVER AGAIN AND DO NOT USE even it could looks attractive about price i have lost 100% of the value of contract
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Posted 10 months ago
What a terrible company. My flight to Miami had one hour delay so the rental wouldnt keep my car or even give me an alternative solution. So I contacted Holidaycars and after 5 days I got a response. Actually a response that they couldn't help me either or have another solution. So I lost my damn $350. Never ever again Holidaycars. YOU SUCK!!!
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Posted 11 months ago
Avoid - book directly! When booking the website said the fee was fully paid with no excess insurance purchased but when I arrived I had to pay another 200 euro to rent the car and no excess cover was not included.
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Posted 1 year ago
Do not use this company, I paid for a hire car, on arrival I had to wait 35 mins for other customers being dealt with, when I finally got to discuss collection of the car I was told I would need to pay a holding fee of £1,500 on my credit card, this was not detailed in the terms and conditions or vehicle voucher that was sent through with the confirmation, when I produced the terms and conditions showing no mention of the £1,500 credit card fee they would not allow me to take the car unless I paid this, I called the company to cancel but as I was now over the time of collection due to waiting for other customers and then the dispute around the credit card fee I was now over the collection time by 40 mins so couldn't cancel the hire car. Disgraceful service and now trying to get a refund for a car I was not provided with.
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Posted 1 year ago
MUCH MORE EXPENSIVE THEN THEY PROMISED + NO CUSTOMER SERVICE AT ALL. Rent through Holidaycars.com = 266 EUR. Total result on spot = 441 EUR. They promised that if we buy their insurance we could pay by debit card. On the spot it turned out that the car company does not accept this and we have to buy their insurance - so we paid for the insurance twice, the car company wanted another 175 EUR more. No possibility of an arrangement - the car company didn't care and Holidaycars.com - just for sure - they don't have a phone number to call on. NEVER AGAIN - both broker and car hire company
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Posted 1 year ago
Never trust this company. It does not support and withdraws money from your credit card without permission in cooperation with the car rental company.
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Posted 1 year ago
Stay away from this company. Nothing but a travelers nightmare. We rented through Cancun Mexico, Skyscanner, Purchased cancelation insurance. Upon arrival at the airport the luggage was extremely late due to the power outage issue. After we picked up our luggage we went out to the car rental area and to our dismay were told there is no such company at Cancun airport. We were told there was not shuttle for them. No one knew about this company or their service. The situation is frustrating.. we contacted Holiday Cars, we were unable to cancel as I was told it was too late after only only 90 minutes after our arrival. We were never given anyother information that there was another agency involved. We were under the impression this was a car rental company. We have explained this in multiple emails Only to be repeatedly denied coverage on our cancelation. They way this company advertised on Skyscanner is they were a company on the prenises of the airport. We would have never booked with a company outside of the airport. We were never given any information regarding the actual name of any car agnecy. This company probably picks up unsuspecting travellers kidnaps them and robs and kills them or puts them into sex slavery. This company is a scam and they should be shut down.
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Posted 1 year ago
I booked a car (prepaid) and it was cancelled without notice. When I called the store, I was informed that they did not know that the reservation was prepaid, precisely because I argued such prepayment and they said that they were not aware of any payment to them. I tried to call DC at the time but i always got a messasge to call later. According to them, the booking was not canceled solely because of the delay, but because it had not been paid, despite the fact that I had already paid the amount to discoverycars.
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Posted 1 year ago
Beware of renting car from Holidaycars.com. They rob your off your money. I recently booked a rental car for 15 days but my arrival was delayed by 24 hours and they refused to give me the car for the remaining 14 days. The customer service is totally substandard. There is no phone contact, only email. Not possible to talk to someone. No access to any manage if you are dissatisfied with the customer service. If you don’t want your vacation to be ruined DONOT RENT CAR FROM Holidaycars.com
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Posted 1 year ago
Holidaycars is rated 1.0 based on 40 reviews