Do not use this company, I paid for a hire car, on arrival I had to wait 35 mins for other customers being dealt with, when I finally got to discuss collection of the car I was told I would need to pay a holding fee of £1,500 on my credit card, this was not detailed in the terms and conditions or vehicle voucher that was sent through with the confirmation, when I produced the terms and conditions showing no mention of the £1,500 credit card fee they would not allow me to take the car unless I paid this, I called the company to cancel but as I was now over the time of collection due to waiting for other customers and then the dispute around the credit card fee I was now over the collection time by 40 mins so couldn't cancel the hire car. Disgraceful service and now trying to get a refund for a car I was not provided with.