I have been trying to cancel a holiday which I can no longer go on. I've phoned so many times, never actually get to speak to anyone, I can't cancel on 'manage my booking' and haven't had any response to my emails. The online Live Chat is permanently busy. I really don't know what to do next.
I'm at work all day so can't stay on the phone indefinitely.
I've had many good holidays with Jet2 but this has really put me off using them again.
3 years ago
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